STUDIO ACTIVE Studio HQ: Duhok, Kurdistan Scope: Working Globally Edge SLA: Sub-300ms Legal: Mutual NDA Protected

Terms of Service

Effective Date: October 2026 • Karuzh Technologies Enterprise Engagement Standards

1. Engagement & Scoping

Karuzh Technologies delivers custom software development, systems architecture, Point of Sale (POS) engineering, and AI automation systems. All client engagements are governed by mutually executed Statement of Work (SOW) documents defining deliverables, milestones, and timelines.

2. Intellectual Property & 100% Code Ownership

Upon receipt of full payment for agreed milestones, 100% of custom source code, application architectures, database schemas, and tailored assets are assigned entirely to the client. Karuzh provides clients with complete independence and ownership without recurring software licensing fees.

3. Confidentiality & Non-Disclosure Agreements (NDA)

Every project is protected under strict confidentiality. We do not disclose client identities, internal trade secrets, codebases, or proprietary business logic without explicit written consent.

4. Service Level Agreements & Uptime

For hosted enterprise systems, Karuzh provides a 99.9% uptime SLA. Offline-first POS architectures operate locally without dependency on constant public internet connectivity, ensuring zero downtime during telecom dropouts.

5. Inquiries & Legal Notices

For legal or engagement inquiries, please email info@karuzh.com.

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